Who we are
At Federal Anti-Fraud Centre, we are committed to protecting the privacy and security of our clients’ personal and sensitive information. This privacy policy explains how we collect, use, and disclose information when you use our services or interact with our website.
Information we collect
We collect two types of information:
1. Personal Information: This includes your name, address, phone number, email address, and other identifying information that you provide to us.
2. Non-Personal Information: This includes your IP address, browser type, device type, operating system, and other technical information about your interactions with our website and services.
HOW WE USE YOUR INFORMATION
We use your information to:
1. Provide and improve our services: We use your information to deliver our fraud prevention and investigation services, and to improve our services and customer experience.
2. Communicate with you: We use your information to respond to your inquiries, provide updates and notifications, and send marketing communications (with your consent).
3. Comply with legal obligations: We use your information to comply with legal requirements, such as fraud investigations and regulatory requirements.
4. Prevent fraud and protect our clients: We use your information to detect and prevent fraud, and to protect our clients from potential fraud threats.
DATA SECURITY
We take reasonable measures to protect your information from unauthorized access, disclosure, and use. Our security measures include:
1. Encryption: We encrypt your information in transit and at rest.
2. Firewalls and intrusion detection: We use firewalls and intrusion detection systems to prevent unauthorized access.
3. Access controls: We limit access to your information to authorized personnel.
DATA RETENTION
We retain your information for as long as necessary to provide our services and comply with legal obligations.
YOUR RIGHTS
You have the right to:
1. Access and correct your information: You can request access to and correction of your information.
2. Object to processing: You can object to our processing of your information.
3. Request deletion: You can request deletion of your information.
EFFECTIVE DATE
This privacy policy is effective as of 2024.